A custom alarm sound isn't playing

Custom alarm sounds depend on the selected audio file remaining available to the app.

Troubleshooting

Custom alarm sounds depend on the selected audio file remaining available to the app.

If a custom sound does not play:

  1. Open the alarm and check the selected sound.
  2. Play or test the sound before Shabbat.
  3. If the file was moved, renamed, deleted, or is no longer available, select it again.
  4. Try one of the built-in sounds.

If a built-in sound works but the custom sound does not, the problem is most likely related to the selected file.

If no sound plays at all, check the phone's alarm volume and see The alarm didn't ring.

Custom sounds should always be tested before Shabbat to make sure the selected file plays correctly.

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